Total Service Model: Business Support Network

The final word in how you manage your solution should be yours.

You shouldn't need to wait for someone else to manage your modem hardware, perform troubleshooting or obtain activity reports. That's why Wireless Matrix created the Business Support Network (BSN).

The BSN puts you in control and lets you manage, maintain, and monitor fleets and field assets equipped with Wireless Matrix modems. With the BSN, you can:

• Perform equipment management functions,
• Query modem information and status,
• Generate reports, and
• View usage data, without having to pick up a phone.

The BSN is a web-based system hosted by Wireless Matrix, requiring only a compatible web browser. Secure, tiered user access permission levels ensure only authorized users can see your data. Additionally, our training empowers you to get the most out of managing your hardware and how it's used.

Flexibility, control, and independence.

The BSN give you maximum flexibility with your assets, affording you a high degree of modem management, control, and independence. You can:

• Activate and deactivate units as needed,
• Verify modem operation for first-line troubleshooting,
• Export data for reports that fit your requirements.