Total Service Model: Implementation Support
The most critical part of any customer deployment.
Implementation of your solution encompasses the full and detailed scope of the project.
From determination of the correct connectivity between your network and Wireless Matrix, to the purchase and installation of hardware, verification of applications and communications hardware, testing, pilot of the solution, and ultimately the field deployment of the full solution, implementation support covers all the Mobile Enterprise solution bases.
Designated Project Managers ensure smooth implementation.
To provide the care and attention a successful implementation requires, Wireless Matrix assigns a designated Project Manager to each customer relationship.
Having a focused single point of contact means your Project Manager is intimately familiar with your business needs and goals. The Project manager facilitates communication and fosters the development of knowledge and history between your company and Wireless Matrix.
The result? A knowledgeable and consistent person you can rely on to maintain momentum and overcome obstacles during the many phases of implementation.